Hayley + Laz x Two Sparrow Size Guide + FAQs

Byron Reversible Bucket Hat - Coral/Beige

In Stock Unavailable

Regular price $ 89.00

1010

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Congratulations! You have got FREE EXPRESS Shipping

Product Details

The Byron Reversible Bucket Hat, made in Australia from 100% cotton. Features soft, cotton canvas fabric with a multi-straight stitch, wide brim. The hat is full reversible in coral rib or beige. Made for the surf, sun and sea.

Features

  • Australian made
  • Made from 100% cotton
  • Reversible

    Size recommendations

    Kids fit S/M, adults fit M/L.

    Colour

    Coral Rib/Beige

    Hayley/Layla wear the Byron Bucket in M/L

    Shipping & Returns

    SHIPPING

    All shipping worldwide is FREE and EXPRESS

    Please allow 2-3 business days for your order to be fulfilled during sale.

    Note: Due to COVID-19 there have been some delays with express shipping of up to 3 business days within Australia and 5 days business days international once fulfilled.

    Estimated Shipping Times



    Tracking 

    All tracking codes will be provided when your order is fulfilled 

    Shipping within Australia

    Your order will be sent from Torquay, Australia via Australia Post. To monitor your order, please click on the tracking details received.

    Shipping International

    Your order will be sent from Torquay, via Australia Post. You will be sent the appropriate tracking numbers and services when your order is shipped. 


    Exchanges and Returns

    We know you will love your items but we will always guarantee you if you don't. If you are not completely satisfied with your purchase you have 60 days to return or exchange your items.


    Exchange and Returns Process:

    Please fill out the Exchange and Returns form on our home page or send us an email to hello@twosparrow.com.au and we will be in contact within 24 hours to organise your exchange or return.

    The exchanged item will be posted back to the buyer free of charge, always.

    Please ensure garments are returned in the original condition. Please see our exchange & returns page for more information.


    Damaged/Faulty Items

    In the unlikely event of a damaged/faulty item please fill out the exchange/returns form and explain the issue. We will respond within 48 hours and ensure you are back up and running with your Two Sparrow items ASAP.

    Womens Size Chart


    Frequently Asked Questions


    Sustainability

    What fabric is the swimwear made from?

    The swimwear is made from REPREVE, created from 82% recycled PET bottles.

    Where is the swimwear made?

    The swimwear is made in Sydney, Australia

    Where is the apparel made?

    All apparel and accessories are made in Geelong, Australia

    What packaging do you use?

    We are aware of waste in all elements of our production, especially our packaging.

    We use 100% plastic free packaging.

    Each order comes with a Hayley + Laz x Two Sparrow cotton tote and is a recycled kraft or biodegradable mailing bag made from cornstarch depending on item size.

    The tags are made from recycled kraft and the string is made from 100% cotton.

    What do you mean your swimwear is made from plastic bottles?

    Our swimwear is made from REPREVE which uses around 15 plastic bottles to make every womens swimsuit. Since 2007, REPREVE has transformed more than 20 billion recycled plastic bottles into recycled fibers. Your recycling makes good things happen! From there, they use these recycled fibers along with elastane to create the swimwear fabric. Pretty cool hey!



    Payment

    What ways can I pay?

    Two Sparrow Australia currently accepts VISA, MasterCard, PayPal, Apple Pay and AfterPay as payment methods as well as Two Sparrow gift vouchers or store credit.

    I'm not sure if my order went through?

    If your order was processed successfully, you would have received an email – please check your junk box as sometimes it goes there!

    If you can’t find the email, please contact us on chat or email hello@twosparrow.com.au and we will look into it for you.

    What if I need to change or cancel my order?

    Should you need to make any changes to your order please contact us as soon as possible to ensure your order is not fulfilled. Contact us via chat or email hello@twosparrow.com.au.



    Delivery

    What does pre-sale mean?

    We have launched the collection on pre-sale to ensure those that are on our waitlist get first pick of the collection. The collection is expected to dispatch from Torquay, Australia early February.

    When will I receive my order?

    You will receive an order confirmation email as soon as you make your purchase. As soon as your order is dispatched we will send you tracking details with the tracking number. We ship all orders FREE and EXPRESS from Torquay, Australia. Please expect to receive your order within 3 days Australia wide and up to 2 weeks international. Depending on country there may be some delays at the moment.

    What is the price of shipping?

    There is none! Shipping is free and express.

    Do you ship internationally?

    We sure do! We offer free and express shipping worldwide.

    I live in Torquay, can I pick my order up?

    You sure can! We do order pick ups from our office in Torquay, Australia once a day. If you would like to do so, please email us or send us a chat and we will organise this for you. We can usually have your order ready within 24 hours ready for pick up.

    What if I get the package and it's damaged?

    In the unlikely circumstance that your package is damaged, send us an email at returns@twosparrow.com.au and we will organise your package to be returned and send you a new one.

    Do you offer exchange or returns if the items do not fit right?

    Absolutely, we offer 60 day returns and exchanges for your items as long as they are not worn with tags. Please email us at returns@twosparrow.com.au or contact via chat.

    How long does it take to process a return?

    If you have asked for a return, please allow 2-3 business days for your return to be processed then up to 10 business days for the refund to hit your account. If it still has not hit your account after this time, please email us at hello@twosparrow.com.au or contact via chat.

     

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