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Shipping

Shipping

Shipping Australia wide is free and express for all orders over $99.

Shipping for orders under $99 is a flat $8 for express.

International shipping is free for orders over $150 AUD or a flat $20 fee for orders under.

Tracking 

All tracking codes will be provided when your order is dispatched. Please allow 3  business days for your order to be fulfilled during the sale period.

Estimated Shipping Times

Shipping within Australia:

>Two Sparrow Australia uses Australia Post e-Parcel express service for domestic delivery.

Without delays, packages will usually deliver to Victoria within 1-2 business days, and all other states within 2-3 business days after order fulfillment.

Shipping International:

Two Sparrow Australia uses Australia Post Express for all International orders, Australia post has international partners across the global shipping network depending on customer country.

The customer must be responsible for any import duties or taxes applicable on the international parcel. 

Without delays, packages will usually deliver express within 1 week and regular within 1-3 weeks. 

Delivery Time:

Note: there are currently delays with Australia Post express delivery times for domestic and international.

  • Please use the above as a guide only. When packages are sent out of Australia expect there could be delays due to varying reasons.
  • Some delays may be occurring due to the current coronavirus situation. Please contact us if you would like further details.

Taxes and Duties

  • The customer will be responsible for any customs or import charges. Please ensure to check your local fees before purchasing. 

Tracking

  • All items that are shipped will be trackable. Please ensure to check your email for tracking information within 24 hours of your order being fulfilled.

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