Size Guide
Recommended size for our swimwear and activewear. Please refer to the guide on the right of where to measure. If you have further questions about sizing please reach out via our chat or email hello@twosparrow.com.au
Product Details
- GOTS certified organic cotton
- Australian made
- Ethically made
- Premium sustainable fabrics
- Limited edition
The Joeys sweatshirt, made from 100% organic cotton with a french terry finish that will take you through the seasons.
The updated organic version of our popular Johanna sweatshirt, this Australian made matches perfectly with the Lorne shorts or Cosy tracksuit pants.
The sweatshirt is a perfect weight for summer and winter, designed to bring comfort to your everyday style.
MADE IN AUSTRALIA
Materials:
100% Organic Cotton
Loopback French Terry finish
310 GSM
Shipping & Returns
SHIPPING
Shipping within AustraliaShipping Australia wide is free and express for all orders over $99. Shipping for orders under $99 is a flat $8 for express.
Shipping International
International shipping is free for orders over $150 AUD or a flat $20 fee for orders under.
Estimated Shipping Times
Shipping within AustraliaYour order will be sent from Torquay, Victoria. Two Sparrow Australia uses Australia Post e-Parcel express service for domestic delivery.
Without delays, packages will usually deliver to Victoria within 1-2 business days, and all other states within 2-3 business days after order fulfillment.
Shipping International
Your order will be sent from Torquay, Victoria. Two Sparrow Australia uses Australia Post Express for all International orders, Australia post has international partners across the global shipping network depending on customer country.
The customer must be responsible for any import duties or taxes applicable on the international parcel. Without delays, packages will usually deliver express within 1 week and regular within 1-3 weeks.
Tracking
All tracking codes will be provided when your order is fulfilledNote: Due to COVID-19 there have been some delays with express shipping of up to 3 business days within Australia and 5 days business days international once fulfilled.
Exchanges and Returns
We guarantee that you will not only love your Two Sparrow items, but you will be happy with the fit. If you are not completely satisfied you have 60 days to exchange return it and we will send you out the exchanged size free of charge or offer a 110% return for store credit. Our new returns policy is in effect from 20 April 2021.We are trying to minimise the amount of products that are purchased with the intent to return, thus reducing the negative externalities associated with package logistics. We encourage you to chat to us through our chat function to find the right size and head to our FAQs to find out more.
We will always provide a full refund for a garment for reasons under the Australian Australian Consumer Law - under the ACL a customer is entitled to a refund or replacement due to a major problem with the product.
Exchange and Returns Process:
Please fill out the Exchange and Returns form on our website footer or send us an email to hello@twosparrow.com.au and we will be in contact within 24 hours to organise your exchange or return.The exchanged item will be posted back to the buyer free of charge, always.
Please ensure garments are returned in the original condition. Please see our exchange & returns page for more information.
Damaged/Faulty Items
In the unlikely event of a damaged/faulty item please fill out the exchange/returns form and explain the issue. We will respond within 48 hours and ensure you are back up and running with your Two Sparrow items ASAP.Online Warehouse Sale Please allow 3 business days for your order to be fulfilled during sale.
Size & Fit
Flatlay Activewear Size
Please see below the actual size to the CM of each style when lying flat / off the body. Please note this is the activewear flat and is not an indication of actual size as it has stretch. It is a good indication for length and size compared to existing items.
General Size Guide
If you have any questions about sizing feel free to message us via chat or email hello@twosparrow.com.au
